Project Case Study

Digital Transformation of the Largest Bank in CEE

Supported the digital transformation of the Polish PKO BP bank by launching its mobile banking app (IKO) and the mobile payments solution (BLIK).

Overview

Contributed to a major digital banking modernization initiative focused on mobile payments and omnichannel customer experience.

Key Scope

  • Co-launched IKO and BLIK capabilities in collaboration with product, IT, and data stakeholders.
  • Supported design and rollout of secure data exchange and integration patterns across banking systems.
  • Ensured compliance-aware implementation through governance with risk and security teams.
  • Helped align channel experiences and operational processes around reliable customer data flows.

Results

  • Enabled scalable, secure data flows supporting high-volume digital adoption.
  • Strengthened cross-team execution between business, technology, and data functions.
  • Improved readiness for future banking channel enhancements based on robust integration foundations.